Can I claim against the Housing Association?
Yes they have a legal responsibility to ensure your property is kept in a reasonable condition and free from any hazards. Your landlord is reasponsible for any repairs that may arise, within a reasonable time.
How much will it cost?
Nothing, there is no cost to you, we act on a NO WIN NO FEE as long as you cooperate with us at all times
How long will the claim take?
That depends on a variety of issues, it can take a few months to a few years if court proceededings are required and your landlord defends your claim and the matter goes to a final hearing.
How much compensation will I get?
Again this varies as to the time delays and whether your health has suffered as a result of mould or and injury.
How do I know if it is mould?
Send us a picture and we will send you a free testing kit which will determine if it is mould. Also tell tale signs are peeling paint / wallpaper.
Is the mould affecting my health?
Yes mould can cause serious respiratory issues and allergies including Asthma and eczema.
Who is responsible for the repairs?
Do I have to make a complaint first?
Yes you obligated to raise any complaints with your landlord.
Will my landlord kick me out if I complain?
No, they cannot by law do this.
I am in arrers with my rent, can I still make a claim?
Yes you can.
If I moved out of the property, can I still claim?
No, as the court cannot order your landlord to carry out the repairs that you are complaining about.
Are there any time limits that I should be aware of in bringing my claim?
For Housing Disrepair claims you have 6 years to make a claim from the date the disrepair was first reported to your landlord. Personal injury claims you have a 3 year deadline to issue court proceedings.